This chapter discusses the field enumeration procedures and describes the basic CBMS forms and materials that you will use during the field enumeration. The main mode of data collection for the 2023 CBMS is through Computer-Assisted Personal Interview (CAPI). In some cases that CAPI cannot be implemented, you as an enumerator are expected to interview using Paper and Pencil Interview (PAPI). This section includes instructions in conducting enumeration and handling enumeration problems. Some of the detailed instructions will be discussed in the succeeding chapters.

5.1 CBMS Forms

Listed below are the basic CBMS questionnaires and forms that you will use as CBMS Enumerator during the field enumeration. These forms are already included in your tablet through the CBMS Mobile application, an Android application that is already installed in the tablet which will be provided to you as you perform the enumeration. The paper-based format of these questionnaires and forms are shown in the appendices while copies of the actual questionnaires and forms are included in your training kit.



CBMS Forms Description
CBMS Form 1 - Listing Record of Buildings, Housing Units and Households This record lists down the summary of the building geotagged, households covered, status of interview, and other information from the CBMS Form 2 that are relevant for monitoring. Though CBMS Form 1 can be generated in the CBMS Mobile App, every enumerator is still advised to accomplish paper-based listing record.
CBMS Form 2- Household Profile Questionnaire This is the questionnaire or main tool for the household interview. It contains 18 sections, namely: demographic characteristics, migration, education and literacy, community and political participation, economic characteristics, entrepreneurial and household sustenance activities, agricultural and fishery activities, family income, food consumption, food security, financial inclusion, health, climate change and disaster risk management, e-commerce and digital economy, crime victimization, social protection programs, water, sanitation and hygiene, and housing characteristics. Form 2 also includes questions for the household who refused to be interviewed.
CBMS Form 3- Waiver/Consent Form This form solicits the signature and/or consent of the respondent that serves as a waiver and gives consent or authority to PSA in sharing the household information to selected agencies through a data sharing agreement.
CBMS Form 8A- Notice of Enumeration and Listing/Geotagging Sticker This form/sticker will be posted on a conspicuous part of the building/housing unit/facility, preferably on the wall in front of the house or gate of the building. This sticker indicates that the building, housing unit, and household have already been listed and/or enumerated.
CBMS Form 9- Transmittal/Receipt Form Accomplish this form whenever transmitting the CBMS forms, supplies, materials, and equipment to/from the Team Supervisor or CBMS focal personnel.
CBMS Form 10 - Appointment Slip to the Household/ Barangay Official This form allows you to leave a message and set a schedule for the call back/interview with the household (for CBMS Form 2) and/or the barangay (for CBMS Form 4). The date and time of the next visit as well as contact numbers will have to be provided to the respondent using this form.
CBMS Form 11 – Daily Accomplishment Report of the Enumerator Based on the set guidelines, each enumerator must submit a report of his/her accomplishments to the supervisor.

5.2 CBMS Materials

  • Barangay/EA/Block Map
  • Enumerator’s Manual
  • Tablet, power bank, and tablet charger
  • Printed CBMS Forms
    • CBMS Form 1 - Listing Record of Buildings, Housing Units, and Households
    • CBMS Form 2 - Household Profile Questionnaire
    • CBMS Form 3 - Waiver/Consent Form
    • CBMS Form 8A - Notice of Listing/ Enumeration: Sticker
    • CBMS Form 9 - Transmittal/Receipt Form
    • CBMS Form 10 - Appointment Slip to the Household /Barangay Official
    • Computation Sheets
  • Electronic files
    • List of common occupations and industries in the city/municipality/province
    • List of common indigenous peoples (IPs) and non-IP groups/ethnicity of persons in the area
    • Printed/electronic copies or city/municipality, barangay, and EA/block maps corresponding to the areas of assignment
    • Files needed for mapping/geotagging housing units and buildings
      • Data collection applications (for CAPI implementation):
      • PSA CBMS Mobile Application
      • QField Application
      • CSPro Application
      • PSA CBMS Resources
  • Showcards
  • Identification (ID) Card
  • CSC Form No. 48 – Daily Time Record
  • Itinerary of Travel
  • EN’s kit/bag contains the following supplies: t-shirt, umbrella, cap, raincoat, tumbler, pencil, sharpener, eraser, clipboard, and permanent marker
You must return the CBMS materials (barangay/EA/block map, your ID card, EN's Manual, codebook, and/or all unused questionnaires/forms) to the PSA upon the completion of the work assigned to you.

5.3 Process Flow

Figures 5.1, 5.2, 5.3, and 5.4 present the step-by-step procedures from pre-enumeration, enumeration and post-enumeration procedures.





Enumeration – Scenario 1



Enumeration – Scenario 2



Enumeration – Scenario 3



Enumeration – Scenario 4



Enumeration – Scenario 5



Enumeration – Scenario 6



Enumeration – Scenario 7



Enumeration – Scenario 8



Enumeration – Scenario 9



Field Editing





Form 9 – Transmittal and Receipt Form

Form 11 – Daily Accomplishment Report of the Enumerator

Form 19 – Certification of Punong Barangay

Form 22 – Clearance


5.4 General Enumeration Procedures

Prior to the actual enumeration, you shall familiarize yourself with the barangay/EA assigned to you. The barangay officials, particularly the Punong Barangay, can give you the best information on the barangay boundaries, prominent features and landmarks, congested areas, hard-to-reach households, areas with peace and order problems, and relocation/evacuation areas, if any.

Together with your TS, you shall pay a courtesy call to the Punong Barangay and/or other barangay officials and introduce yourselves to them as the EN/supervisor assigned in their barangay. Ask them for assistance in conducting an ocular inspection of the boundaries of the barangay and in planning for the best route and strategy in conducting the enumeration in the barangay/EA.

You are required to perform the following major field enumeration activities for the 2023 CBMS:

  1. Ocular inspection of the barangay/EA – you will conduct an ocular inspection of the barangay/EA to familiarize yourself with its physical features and boundaries (this will be discussed in detail in Chapter 7) and to note which buildings are occupied or vacant and which are qualified for listing.

  2. Mapping/Geotagging – you will ensure that the provided map is the same with the assigned workload/EA and ensure that all buildings/housing units (whether existing or new) are accounted.

  3. Canvassing – you will carry out a door-to-door visit in the entire barangay/EA to look for buildings that shall be listed. Canvassing will help ensure complete coverage of the area (This will be discussed in detail in Chapter 7).

  4. Listing – you will record/account of all geotagged buildings/ housing units and households in the EA.

  5. Interviewing – you will conduct an interview using CBMS Form 2 for households in the barangay.

  6. Posting of Notice of Listing/Enumeration – you will post the CBMS Form 8 (Notice of Listing/Enumeration) on a conspicuous part of the building or housing unit after an interview.

After you finish all the enumeration in your area of assignment and are able to submit and address the comments and issues raised by your supervisors regarding the data, you will need to accomplish administrative tasks to conclude your engagement for 2023 CBMS.

5.5 How to Enumerate/Conduct an Interview

A. Whom to Interview

The respondent shall be any responsible member of the household who can provide accurate answers to the questions and give correct information about all the household members. The head of the household or his/her spouse is often the most qualified respondent. Household helpers or boarders usually cannot give accurate information about the household and its members.

B. How to Conduct an Interview

Obtaining accurate and complete information is the prime objective of every data gathering activity. As an EN, you can attain this by being polite yet authoritative to win the trust and confidence of the respondent. Different people will react to you in different manners. Hence, you must always maintain composure and remain cordial and polite when dealing with your respondents. Always smile.

The good impression that you will project upon the respondent will contribute to the success of your interview. As such, make a good impression by dressing appropriately and neatly. Some people may not open the door for someone who appears messy or untidy.

The following are some interviewing techniques that you should apply:

  1. Introduce yourself and the 2023 CBMS. Your introduction is very important. Read the introduction message on behalf of the PSA National Statistician Dennis Mapa.

    CBMS Form 2: Household Profile Questionnaire: Dear Sir/Madam:

    The Philippine Statistics Authority (PSA) is collecting information from every household in the country using the Community-Based Monitoring System or CBMS. The CBMS aims to gather information about your household on different dimensions of living conditions such as health, nutrition, water, sanitation, shelter, education, income, employment, security, participation, and disaster preparedness. The data collected will be used by your city/municipality and national government agencies to craft evidenced-based policies and programs for the development of the community. The CBMS will also be used as basis in targeting beneficiaries of social and economic development programs of the government.

    The PSA highly encourages your participation and cooperation in the CBMS by providing truthful and complete answers. All information provided are strictly confidential pursuant to Section 10 (Confidentiality of Information) of Republic Act (RA) No. 11315 or the CBMS Act and Section 8 (Confidentiality) of RA No. 10173 or the Data Privacy Act of 2012 and will not be used against you or to any of your household member for taxation, investigation, or law enforcement purposes.

    If you have inquiries, you may contact PSA at (02) 8376-1909 or through the following email addresses: and

    Thank you very much.

  2. Assure the respondent that the information that he/she will give will be treated with utmost confidentiality.

    All the personal information collected will remain strictly confidential and will not be used for the purpose of investigations in relation to any criminal, administrative or tax liabilities of a data subject, pursuant to the CBMS Act and the Data Privacy Act of 2012.

  3. Explain the importance and objectives of the CBMS. It is necessary to explain the objectives of the CBMS data collection to gain the cooperation of the respondent. Explain to him/her the objectives of the CBMS as discussed in Chapter 1 of this manual. Inform the respondent that he/she shall Inform the respondent that he/she shall be prepared to give honest answers to all types of questions. An example of how you will explain the objectives is:

    The objective of the CBMS is to conduct data collection in your city/municipality. The information gathered from this activity will help policymakers and officials in your city/municipality and various National government agencies to create programs and project for the betterment of the community.

  4. Seek consent. Ask the respondent about the following:

  1. Do you agree to participate in the interview?
  2. Does your household have members aged 18 years old and over? May we request you to ask them if they are giving permission to you to provide their information to us? Do your household members agree to share their information to the CBMS?
  3. Do you agree to share your information to national government agencies with social protection programs?
If the answer is YES in a & b, but NO in c, proceed with the interview using CBMS Form 2. Mark as ‘REFUSED TO GIVE CONSENT’ in CBMS Form 3.

If the answer is YES in a, b, and c, proceed with the interview using CBMS Form 2. Fill out CBMS Form 3.

If the answer is NO in all 3 questions (a-c), mark as callback (code 8 in result of visit, if first visit).

If the answer is NO in all 3 questions (a-c), mark as refused (code 2 in result of visit if 1+nth visit).


Magandang araw/umaga/hapon/gabi po!

Ako po si (PANGALAN) na enumerator ng PSA/LGU na ngayon ay nagsasagawa ng panayam/interbyu sa mga sambahayan gamit ang 2023 Community-Based Monitoring System o CBMS. Nilalayon ng CBMS na mangalap ng pang-sambahayang impormasyon ukol sa kondisyon ng pamumuhay sa iba't ibang aspeto tulad ng kalusugan, nutrisyon, tubig, kalinisan, tirahan, edukasyon, kita, hanapbuhay, seguridad, pakikilahok, at paghahanda sa sakuna. Ang mga datos na makokolekta ay gagamitin ng inyong lungsod/munisipyo at mga ahensya ng pamahalaan upang makagawa ng mga polisiya at programa para sa pagpapaunlad ng komunidad. Ang datos ng CBMS ay ipoproseso at gagawin ding basehan ng pagtukoy ng mga magiging benepisyaryo ng mga programang panlipunan at pang-ekonomiya ng gobyerno.

Lubos na hinihikayat ng PSA ang inyong pakikilahok at pakikipagtulungan ninyo sa gawaing ito. Ang lahat ng impormasyong inyong ibabahagi ay pangangalagaan at ituturing na confidential alinsunod sa mga batas, at hindi maaaring gamitin laban sa iyo o sa sinumang miyembro ng iyong sambahayan para sa pagbubuwis, pag-iimbestiga, o mga pagpapatupad ng batas.

Bago po tayo magsagawa ng interbyu, ako po ay may ilang katanungan:

  • Ikaw po ba ay pumapayag na mainterbyu?
  • Mayroon po ba kayong kasama sa inyong sambahayan na 18 anyos at pataas ang edad? Maaari nyo po bang itanong sa kanila kung sila ay nagbibigay ng permiso na inyong ibibigay ang kanilang datos sa amin? Ang inyo po bang mga kasama sa sambahayan ay sumasang-ayon na kayo ay magbahagi ng kanilang datos sa CBMS?
  • Kayo po ba at ang iba pang mga miyembro ng inyong sambahayan na may edad na 18 at pataas ay pumapayag na ibahagi ang inyong impormasyon sa mga ahensya ng gobyernong may mga social protection programs?

Kung kayo po ay may ilan pang katanungan o impormasyong gustong malaman, maaari ninyo ring basahin itong Privacy Notice ng 2023 CBMS. Maaari ninyo rin pong tawagan ang PSA sa +632-83761909 o email address: o Pwede ninyo ring bisitahin ang website ng PSA tungkol sa CBMS:

Kami ay umaaasa sa inyong pakiiisa!

  1. Ask all the questions listed in the CBMS Form 2. Ask the questions word per word as was written in the questionnaire. Remember that your role as EN is to record the answer provided by the respondent. Translations are also provided in some local languages in case the need for it arises. These translations may be built in the CBMS Mobile Application or copies of which will be provided by the PSA provincial offices if available.

  2. Whenever you are listing down names of household members, make sure to write legibly or carefully encode the text. Whenever possible, show the tablet or the questionnaire page where you list the names of household members. Clarify if any response is unclear. Make sure to follow the standards in writing text and data.

  3. Do not settle for an unsatisfactory answer. The concepts and definitions that will be used in this data collection will be explained to you so that you may assess the response provided by the respondent. Occasionally, a respondent’s respondent’s answer may be confusing or unclear. In this case, do not settle for an unsatisfactory answer. Probe for more information by asking follow-up questions or clarifications. A probing question is a follow-up question to obtain the desired information. The probing questions shall all be neutral and must not lead the respondent to answer in a predictable manner.

    The following are some helpful tips in asking probing questions:

    • Repeating the question. Asking the same question several times often helps the respondent in providing accurate information, which he/she needs to recall from memory.

    • Asking for more information. Asking the respondent to elaborate or explain more clearly his/her answers.

    • Asking for an estimate, if appropriate. If the respondent cannot recall, for example, the age of his/her sister, try to ask for an estimate. Help him/her calculate the required information.

    • Giving the respondent enough time to think. Do not hurry the respondent. Give him/her sufficient time to think of the answers.

  4. Thank the respondent for his/her cooperation. Always try to leave the respondent with a good feeling towards the CBMS. After each interview, express your thanks and appreciation for the respondent’s cooperation.

C. How to Ask Questions

The CBMS questionnaires/forms are designed in such a way that you, as an EN, will be able to ask the questions with ease. The questions to be asked are placed before the response categories or line, while the instructions for you are printed in CAPITAL LETTERS. In asking the questions, you shall observe the following rules:

  1. Ask all the questions exactly as they are worded in the questionnaires. Changing the wording of a question may change its meaning and, thereby, elicit a different answer.

  2. The questions may be available in other dialects/languages based on your area of assignment. The default questionnaire will be in English and Filipino language. Assess if the respondent will be comfortable with or will be able to understand English or Filipino otherwise, use the appropriate language that your respondent will be comfortable in answering your questions. If there is no translation or language available, you can translate the questions into the local language, which both of you can understand. Make sure, however, that the context or meaning of the questions is not changed. Furthermore, you may seek advice from your supervisor on this case.

  3. Ask all the questions in the order that they are shown in the questionnaires. Details of the skipping of each question will be provided in Chapter 12 of this manual. Some instructions on the restrictions (e.g., for certain members of household only) are indicated as well.

  4. Never ask a leading question. A leading question is the one that suggests the answer desired by the enumerator. By asking a leading question, the respondent’s mind is set into believing that the answer suggested by the EN is the right one.

Example of a leading question: “Are you the head of this household?”

The right question shall be: “Who is the head of this household?”

  • Ask probing questions, whenever necessary to obtain the desired information.
  • Do not interrupt the respondent while he/she is answering a question.
  • Finish recording an answer first before asking the next question.

D. How to Record Answers

Observe the following rules in recording answers on the CBMS HPQ CAPI in the CBMS Mobile Application:

  • Fill out the CBMS Mobile Application during the actual interview.
  • Complete all required information before moving on to the next question/section; otherwise, a prompt stating “<Item> is required” / “Out of range! Please enter a valid value.” will be displayed. After answering the required sections, that will be the time you can proceed with the next applicable questions.
  • If there are corrections for write-in entries, delete and change the response to reflect the new/revised answer.
  • DO NOT press the Back button several times. Doing such will likely result in data loss. Instead, let the application load after pressing the appropriate button once.
  • Correctly enter the answers in the space provided for write-in entries. It is important to encode correctly spelled names and details as CBMS information will be used by the NGAs with social protection programs as well as LGUs in identifying target beneficiaries of social protection programs. CBMS may also be used to update registries. Thus, correctly entered names and other information is necessary.
  • Some questions require answers to be specified. A space/box is provided under each question with the word “specify”. Make sure to write in the answers correctly. Capital letters shall be used at the start of alphabetic answers. Do not leave this blank.
  • There are data items that require codes to be entered, e.g., Philippine Standard Classification of Education (PSCED), Philippine Standard Geographic Code (PSGC), Philippine Standard Industrial Classification (PSIC), Philippine Standard Occupational Classification (PSOC), among others. Use the preloaded reference list. As an alternative reference, the codes in the CBMS Codebook uploaded in the PSA CBMS Resources to be made available online can also be used.

5.6 Components of the Household Profile Questionnaire or the CBMS Form 2

Familiarize yourself with the items found in the CBMS Form 2. Some questions/items require specific entries.

  1. Section Title

    Every section has a title (e.g., Demographic Characteristics, Migration).
  2. B. Introductory Statements

    All sections, as well as sensitive questions, have introductory statements which summarize the content of the sections. This must be read to the respondent.

    Section G
    The next questions will ask about the engagement of the household in agricultural activities. Agricultural activities are activities involving the growing of crops, livestock and poultry, aquaculture, fishing, etc.
    Section L
    In the next questions, we will ask about the health status of the household members. There will be questions about pregnant and lactating women, infant/s and child/ren, persons with disability, and other sickness experienced by the members of your household. Some of the questions might be sensitive or difficult to answer, but we encourage you to answer as this might help the government craft programs that might benefit your household and your community.
    Section O
    The next set of questions will ask about how you or your household members feel about your neighborhood and possible experiences as victims of crime in the past 12 months. This might be a sensitive topic but we encourage you to answer the questions as it might help achieve peace and order in your community or Barangay.
  3. Restriction/Age Spanner

    This will serve as guide for the EN to know which questions apply to specific individuals. For example, Section A items 01 to 16 apply to all household members while items 17 to 18 apply to members aged ten (10) and above only.
  4. Question

    There are 344 question items in the CBMS Form 2 with different structures (spontaneous, non-spontaneous, close-ended, and open ended).
  5. Response Categories

    Some questions have response categories while some can be answered by writing/encoding responses. Response categories vary per question.
  6. Question Item Number

    For each question item, there is an assigned question item number. The question item number determines how many question items there are in a section.

    Refer to the image below for the sample age spanner, question, response categories and question item number.
  7. Notes/Instructions to Enumerator

    Anything written in CAPITAL LETTERS is an instruction to the interviewer and should NOT be read aloud. In the example below, ‘GO TO NEXT TYPE OF CRIME’ after the Yes response in O07 is a skipping instruction for the eyes of the EN and should not be read aloud to the respondent. Other instructions in the example below are the skipping instructions on O04, O06, and O08.

  8. Space for the answers/responses

    This is where the responses are to be reflected. This may be a line, a box or a group of boxes.


5.7 Types of Questions

Different types of questions, response categories, and choice options are used throughout the questionnaire, including:

  • close-ended questions (spontaneous and non-spontaneous)
  • open-ended questions
  • categorical response choices
  • numerical response choices
  • filters
  • question leaders
  1. Close-ended Questions

    There are two ways of getting responses to close-ended questions. These are:

    • non-spontaneous
    • spontaneous
  2. Non-spontaneous

    With non-spontaneous close-ended questions, such as in the example below, you shall read the question and each of the response categories the respondent shall choose from.


  1. Filters

    To ensure the proper flow of the questionnaire, you are directed to check a respondent’s answer to an earlier question. Questions of this type are called “filters”. They are used to prevent you from asking irrelevant questions to the respondent, especially embarrassing, or upsetting questions. Do not rely on your memory. Check the respondent’s response to the previous question indicated in the filter.

    The following are question filters which ask household members on pregnancy, child who died, and disability. Once the respondent gives an answer of No in the following question filters, questions L01, L10, and L15, the related questions on these will not be asked.

  2. Question Leader

    Questions with a leader are to decrease repetition. You do not need to read the leader for every question. As an example, “Which of the following insurance products of you or any of your household members have?” is the question leader. This is provided to avoid repetition when seeking required answer for every given category as seen below.


5.8 Types of Responses in CAPI

  1. Type-in entries

    Some questions require type-in entries. Enter the responses for these questions by encoding in the appropriate boxes. An example of which is A01 where the names of the household members are to be encoded.
  2. Radio button

    Radio button responses allow the EN to choose only one (1) answer, by ticking, based on the response provided.
  3. Tick boxes

    It allows the EN to select multiple answers based on the response provided.
  4. Date picker

    It allows the EN to select date by scrolling to reflect the date provided by the respondent.
  5. Combination of write-in entry and special responses

    It allows the EN to encode the answer or choose special responses.

5.9 Types of Responses in PAPI Questionnaire

  1. Underlined

    Some questions require write-in entries. Indicate the responses (may be alpha or numeric) for these questions by writing on the line provided.
  2. Numeric-coded

    Questions with number-coded responses imply that the questions require a single response. For this case, select the numeric code that corresponds to the respondent’s reply. It also includes codes for PSIC, PSOC and PSCED.
  3. Letter-coded

    Questions with letter-coded answers allow multiple responses. Select all the letter codes along that correspond to the answers given by the respondent. Possible responses should NOT be enumerated if they are printed in entries capital letters. Otherwise, wait for the respondent to answer then reflect their responses.
  4. Date/Time

    It allows respondent to indicate date (Month, Day and/or Year) and time (military/ 24-hour format).
  5. Special responses

    For responses of ‘DON’T KNOW’ and ‘PREFER NOT TO ANSWER’/ ‘REFUSED TO ANSWER’, refer to the tables below showing the appropriate special response codes.
    ResponsesSpecial Response Codes
    Don’t Know 8
    Prefer not to answer;
    Refused to answer; or
    Not open to share
    X (For multiple response)
    Not Applicable BLANK (text)
    000 (numeric, e.g., members not collecting water)

    ‘DON’T KNOW’ Response

    With some questions, the respondent may not know the answer. In general, ‘DON'T KNOW’ answers are NOT encouraged and shall not be offered to the respondent. If the respondent is having difficulty answering, you shall probe or clarify the question. However, if the respondent is still not able to answer then tick the ‘DON'T KNOW’ option. For PAPI, ‘DON'T KNOW’ shall be coded as ‘8’, ‘98’, ‘9998’ depending on the width of the field.



    Given the voluntary nature of provision of data to the CBMS, there are data items which the respondent might find to be too personal to share. After exhausting efforts to request their response to these data items, this option can be selected.


    ‘NOT APPLICABLE’ Response

    Some questions may not be applicable or relevant for the respondent. For example, if the respondent is not collecting water as seen in the illustration, the interviewer shall write ‘000’ in the boxes.

  6. Specify/Others, specify

    The EN should indicate/specify in the space provided the answer of the respondent.

5.10 How to handle enumeration problems

Some of the problems that you may encounter during the enumeration are listed below. If you encounter other difficulties not covered in this manual, do not hesitate to ask for the assistance of your TS.

  1. No eligible respondent is at home, or the entire household is away

    If you do not find any possible respondent at home during your first visit or if the entire household is temporarily away, you must make a callback (CB) at your earliest opportunity. Exert all efforts to contact the respondent or obtain from the neighbor’s preliminary information about the household.

    A CB is a revisit to a household whose respondent had not been interviewed by the EN during the initial/previous visit. A respondent who requested to conduct an interview later during the same day will not be considered as a callback. It is important to schedule callbacks on a different date and time to reduce the rate of nonresponse. You shall plan callbacks efficiently by checking when the respondents will most likely be around/at home.

    Inquire from the other members of the household, household helper, or neighbor about the best day and time to schedule a callback. Then, make an appointment with the household for a scheduled interview using CBMS Form 10 (Appointment Slip to Household /Barangay Official).

  2. Household refuses to be interviewed

    The respondent can be at home but does not want to be interviewed because he/she is about to leave, busy, or not feeling well at the time of your visit. Moreover, a respondent may deliberately refuse to give the required information or just refuse to be interviewed for no valid reason or explanation at all. In cases like these, exert all efforts to persuade the respondent to grant you an interview or to make an appointment.

    In persuading the respondent you may need to emphasize that:

    • the information that they will provide in the CBMS data collection will be treated with strict confidentiality,
    • the CBMS data collection covers all individual persons and living quarters in the area,
    • the 2023 CBMS is a very important undertaking; the information collected is needed by the government as guide in the preparation of plans and programs for the country's development.

    You may also encounter a confrontational type of respondent who will question you about certain aspects of the CBMS. You will not gain much if you argue with him/her. It is better not to say anything controversial and just let him/her air his/her views. Very often, after voicing his/her views and hearing your calm answers, he/she will become cooperative.

    It is important to note that a refusal shall not be taken as a Result of Final Visit. If you still fail to obtain an interview after all efforts have been exhausted, mark the household as refusal. Then proceed to asking the set of questions in case of household’s refusal to entertain an HPQ interview. Note that a refusal is not covered in the standard quota of four (4) to five (5) completed household interviews per day.

  3. Households in high-rise buildings and exclusive villages

    Your supervisors have identified areas that have a potentially high rate of refusals or callbacks such as exclusive subdivisions/villages, townhouses, and condominiums. In this case, you will still need to interview the households residing in these areas using CBMS Form 2. Coordinate with the building administrator or the owners’ association to encourage their participation in the activity. Present a letter from the barangay, an order from the city/municipal LGU or a document exemplifying your legitimate purpose of conducting the 2023 CBMS. You may also connect with your city/municipal LGU focal person so that he/she can assist you in covering these households. Be prepared to conduct interviews in late hours, via telephone or online or during weekends given the nature of the presence of responsible household members who usually go out of their housing units in daytime. These special arrangements should also be made known to the CBMS supervisors so they can assist you and monitor your activities.

  4. Households found in temporary evacuation centers for conflict or disaster-/calamity-affected areas

    Seek the assistance of the concerned local government officials in obtaining the following information on households staying in the temporary evacuation centers:

    • Expected duration or length of stay
    • Address in the conflict-, disaster- or calamity-affected areas where they came from
    • Number of households affected

    Households staying in temporary evacuation centers at the time of the CBMS shall be listed using a separate CBMS Form 1. They shall be assigned with the usual HSNs, which are unique and sequential within the barangay/EA. However, a special serial number will be assigned to the buildings and housing units. These specific instructions will be discussed in detail in Chapter 7. Moreover, households in temporary evacuation centers will also be interviewed using CBMS Form 2. Inform your TS about this matter. Log also the concern as an incident report and/or submit via the CBMS Mobile Application. Report also how these calamities will affect the timetable in covering areas of your assignment.

  5. Critical areas

    An area is said to be critical when it is: (a) an election hotspot, (b) an epidemic area, or (c) has a peace and order problem, among others. Your supervisor will provide you with a list of critical areas in the city/municipality, which have been identified before the enumeration. If during your enumeration you find out that the barangay/EA assigned to you is a critical area, inform your TS immediately and discuss with him/her the best strategies to apply in such a situation. Log also the concern as an incident report and/or submit via the CBMS Mobile Application.

    The safety of all CBMS hired personnel should be underscored. CBMS supervisors in coordination with the city/municipal LGU should make solid strategies to cover critical areas, and at the same time ensure safety of all concerned CBMS personnel.

  6. Political intervention

    If the Punong Barangay or any local official insists that the listing booklets/accomplished census questionnaires be shown to him/her, explain politely that you are prohibited by law to divulge the information that you have gathered and that the forms were already collected by your supervisors from the PSO of the PSA. Reason out also that the data that you have gathered will still be subjected to validation and evaluation. Refer the problem immediately to your TS so that he/she can help you handle the situation. Log also the concern as an incident report and/or submit via the CBMS Mobile Application.

    As a CBMS hired personnel, you are responsible for upholding data quality and data security. Any deliberate effort to manipulate data and information and/or unintentional/intentional breach will at the least be grounds for your dismissal from service.

  7. Lost or damaged CBMS materials

    If some of your questionnaires are lost or damaged due to unforeseen/uncontrollable circumstances during the CBMS enumeration, you must immediately report the matter to your TS for appropriate action.

    Your TS, on the other hand, shall report the matter to your CAS or PSA supervisor. Log also the concern as an incident report and/or submit via the CBMS Mobile Application.

  8. Other untoward incidents

    In case you encounter any CBMS-related untoward incident, such as dog bite, accident, or sickness during your enumeration, report the matter immediately to your TS. The TS shall, in turn, report the matter to the CAS or PSA supervisor. Log also the concern as an incident report and/or submit via the CBMS Mobile Application.

Last Updated: